Who we are
The website www.hijamapoints.com ("the Website") is owned and operated by Tahsinat Consulting LLC, trading as Hijama Points. In this privacy policy, "we", "us" and "our" refer to Tahsinat Consulting LLC.
Tahsinat Consulting LLC is responsible for the personal information collected through the Website. If you have any questions about this policy or how we handle your information, please contact us.
What information we collect
We may collect the following information through the Website:
- Details you give us, such as your name, email address, telephone number and the content of your messages, when you fill in a form, contact us or book a consultation.
- Account and membership details, such as your username, email address, the plans you have access to and when your access started or ends.
- Consultation information. If you book a one-to-one consultation, the questionnaire and call may include information about your health, lifestyle and medications that you choose to share with us.
- Email preferences, if you choose to receive email updates from us.
- Technical information, such as your IP address and the pages you visit, which our web server records when you use the Website.
- Cookies, small files stored on your device that help the Website work and remember your settings. See our cookie policy for details.
Payments
We never hold your card details, such as your card number, expiry date or security code. All payments are handled by our payment providers, PayPal and Stripe, under their own privacy policies, which you can read at paypal.com and stripe.com.
How we use your information
We use the information we collect to:
- provide your membership and give you access to the treatment plans you have bought
- process your orders and provide after-sales support
- prepare and deliver one-to-one consultations
- reply to your messages and requests
- send you email updates about our plans and services, if you have chosen to receive them (every email includes a link to unsubscribe)
- keep the Website secure and understand how it is used, so that we can improve it
Who we share it with
We do not sell your personal information. We may share it with companies that provide services to us, such as payment processing, email delivery and website hosting. They act on our instructions and are not allowed to use your personal information for their own purposes.
We may also disclose information where the law requires us to.
How long we keep it
We keep personal information only for as long as we need it for the purposes above, including to provide your membership and to meet our legal and accounting obligations.
Your rights
We handle personal information in line with applicable data protection laws. You have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is wrong
- ask us to delete your information, where we no longer need to keep it
- unsubscribe from our emails at any time
To make a request, please contact us and we will explain the next steps.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last changed.
Contact
Hijama Points is operated by Tahsinat Consulting LLC. You can reach us through our contact page.
